CodeRef Pro is not available to buy yet; paid plans are coming soon and everything on the free plan works today. This policy applies to paid plans from the day they open.
14-day refunds
If CodeRef Pro isn't for you, ask for a refund within 14 days of your first payment (monthly, yearly or lifetime) and you'll get the full amount back. No questions asked.
Renewals
Renewal payments aren't refunded by default, but if a renewal surprised you, write to us within 14 days and we'll sort it out. To stop future renewals, cancel from Account → Subscription; Pro stays active until the end of the period you paid for. See the cancellation policy.
Plan changes
Switching between monthly and yearly is prorated by Dodo Payments at the time of the change, so you only pay for what you use. A proration charge isn't a new first payment, but if it was a mistake, write to us within 14 days.
Lifetime
A refunded lifetime purchase ends lifetime Pro on your account. Lifetime is offered in limited numbers; a refunded spot may be offered to someone else.
How to ask
The quickest way is Request refund next to the payment in Account → Subscription → Billing history. It sends your request to support@coderef.xyz and emails you a confirmation. You can also write to support@coderef.xyz directly from the address on your account, with the payment ID from your billing history. We reply within a few business days.
How you're paid back
Refunds are issued by Dodo Payments to your original payment method, usually within 5–10 business days, though your bank can take longer to show it. We'll email you when the refund is processed. Taxes charged on the payment are refunded with it.
Failed or duplicate charges
If you were charged twice, or charged but didn't get Pro, tell us right away and we'll fix it or refund you in full, even outside the 14 days.
Chargebacks
Please contact us before disputing a charge with your bank, as we can usually refund faster. Accounts with an unresolved chargeback may be suspended while it's reviewed.